Shipping

Shipping Information

Website sales only available within Australia and the United States.

If you need any help please call us on (08) 8323 6500 orĀ email us.

Due to Australia’s liquor laws, we are unable to leave your wine order outside if you are not home. Insurance claims cannot be made for packages that are not signed for.

BEFORE I PLACE MY ORDER

What delivery address should I give?
We recommend giving a business name and address if you are not home all the time. Please note that if an adult is not present to sign for the wines when shipping via TNT Express, then they will be taken to the nearest TNT facility, which may not be close to your delivery address. TNT also cannot deliver to PO Boxes. If you choose TNT Express please ensure you give a physical address for shipping.

What are my shipping options?
Delivery: You can select to have your wine shipped via Australia Post General or TNT Express.
Pick Up: You can collect your wines from our Cellar Door located at 23 Coppermine Road, McLaren Vale SA.

Does Mollydooker have a shipping offer?
Yes, currently you’ll receive $12 standard shipping on any 750ml 12-bottle case (including the MollyClub Dozen) via Australia Post General. For all other quantities, general or express delivery charges apply.

AFTER I PLACE MY ORDER

How will I know when my wines are coming?
The shipping company will send a tracking number to the email address provided, once your wines have been dispatched. Please allow 10 working days for delivery. In the warmer months, if it is too hot to ship your wines safely we will let you know. You can either override our caution and send the wines the next available business day, or you can upgrade to TNT Express for an additional charge.

If no one is present to receive the delivery…
A card will be left at your address and you will be able to claim your wines from the local Post Office or at the nearest TNT facility. We are unable to leave your wine order outside if you are not home. Insurance claims cannot be made for packages that are not signed for.

South Australian Liquor Licences: 50303149 and 50816118

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